Privacy Policy

Geneva Lakes Masonry LLC (“we,” “us”) operates this website and provides masonry restoration and stonework services in Walworth County, Wisconsin and northern Illinois. This policy explains what information we collect and how we use it.

Information We Collect

When you submit our request form, call us, or schedule service, we may collect your name, address, phone number, email address, and details about your project or service request. Our website may also collect basic, non-identifying usage information to help us understand how the site is used.

How We Use Your Information

We use your information to respond to inquiries, provide estimates and proposals, schedule and perform work, send invoices, communicate about your service, and request feedback after completed jobs. If you separately opt in, we may also send occasional promotional messages such as seasonal service reminders.

Text Messaging (SMS)

If you opt in through our request form, we may send you text messages related to your inquiry and service, such as appointment scheduling and confirmations, estimate follow-ups, job updates, and review requests. Promotional text messages are sent only if you separately opt in.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, or reply HELP for assistance. Opting out of texts does not affect your service.

Cookies and Tracking

This website uses cookies and similar tracking technologies to understand site usage, measure our advertising, and show relevant ads to people who have visited the site. These include a third-party tracking script from GoHighLevel (link.msgsndr.com/js/external-tracking.js) that attributes inquiries to their referring source; Google Analytics (GA4) and Google Ads, which measure traffic and conversions and support remarketing; and the Meta (Facebook and Instagram) Pixel, which measures conversions and supports remarketing on Meta platforms.

These tools may collect information such as page views, referral source, device type, browser, IP address, and approximate location, and may use it to measure and target advertising. We do not sell your personal information.

You can opt out of personalized advertising through Google Ads Settings (adssettings.google.com), your Meta ad preferences (facebook.com/adpreferences), and industry opt-out tools (optout.aboutads.info). You can also disable cookies through your browser settings or use a browser extension to block third-party tracking — disabling them will not prevent you from using the site or submitting our request form.

By continuing to use this website, you consent to the placement of these cookies and tracking technologies. You can withdraw consent at any time by clearing your cookies and adjusting your browser settings.

How We Share Information

We do not sell your personal information. We share it only with service providers that help us operate our business (for example, the platform that powers our scheduling, invoicing, and messaging), and only as needed to serve you, or where required by law.

Data Retention and Security

We keep customer records as long as needed for business, warranty, and legal purposes, and we take reasonable measures to protect them.

Your Choices

You may contact us at any time to ask what information we have about you, request a correction, or ask us to delete it where applicable. To stop text messages, reply STOP. To stop emails, use the unsubscribe link or contact us.

Contact Us

Geneva Lakes Masonry LLC
1310 Dodge Street, Lake Geneva, WI 53147
(262) 426·0340
mail@genevalakesmasonry.com